1. Who We Are
SVS Accounting Services is the trading name of Fedir Voicu, a UK-based sole trader accounting and tax practice providing services to individuals, sole traders, subcontractors and limited companies. The controller of your personal information is Fedir Voicu trading as SVS Accounting Services. Our business address is 2 Alder House, Exchange Close, Aldershot, Hampshire, GU11 2FB, United Kingdom. Our ICO registration reference is ZC284452. You can contact us at info@svsaccounting.co.uk or on 07471 301977.

2. Information We Collect
When you contact us through the Get a Free Quote form on our website, by email or by phone, we may collect your name, email address, telephone number, the service you are asking about, any deadline you mention and your message. Our website enquiry form does not ask for your Unique Taxpayer Reference (UTR), CIS reference, National Insurance number, identity documents or bank details. Please do not put them in the form. If you become a client, we will tell you what we need and how to send it. Client documents are currently received by email, so please send only what we ask for. Once you become a client, we may collect further information needed to do the work, such as your date of birth, National Insurance number, UTR, income records and business records. For identity checks we may also ask for identity documents and proof of your address.

3. How We Use Personal Information
We use personal information to respond to enquiries, assess and provide accounting and tax services, prepare and submit authorised returns, maintain client records, communicate with clients, meet legal and regulatory obligations, and protect against fraud and financial crime.

4. Lawful Basis for Processing
Depending on the circumstances, we process personal information where necessary to perform a contract or take steps before entering into a contract, comply with legal obligations, or pursue legitimate interests where those interests are not overridden by individuals' rights.
Where consent is legally required, we will request it separately. Additional protections and lawful conditions apply where special category or criminal offence data is processed.

5. Sharing Personal Information
We may share relevant information with HM Revenue & Customs, Companies House, authorised professional advisers, accounting software providers, secure technology suppliers and other service providers where necessary and legally permitted. Our website and enquiry form are provided by Wix.com, which hosts the website and stores the information you submit through it.
We may also disclose information where required by law, including applicable anti-money laundering obligations.
We do not sell clients' personal information.

6. Data Security and Retention
We take reasonable steps to protect your personal information.
We keep personal information only for as long as we need it for the purposes in this policy. How long depends on the type of record. These are our own retention periods, and they are subject to applicable legal requirements and exceptions. Enquiries that do not lead to work: 12 months after our last meaningful contact with you. Identity check and anti-money-laundering records: normally 5 years after the client relationship ends. Other client files, engagement letters, correspondence and working papers: 6 years after the client relationship ends. We may keep a record for longer where the law requires or allows it, for example to deal with a complaint, a claim or a request from HMRC or another authority. When a period ends, we review the record and delete or anonymise it.

7. International Data Transfers
Some of the providers we use, such as Wix and Google, may process or store personal information outside the UK. Where personal information is transferred outside the UK, UK data protection law requires a lawful transfer mechanism to be in place, for example an adequacy decision or regulations, the UK International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses, or another permitted safeguard. If you would like to know more, contact us using the details in the Who We Are section.

8. Your Data Protection Rights
Subject to applicable legal conditions and exceptions, individuals may have rights to access, correct, erase or restrict the processing of their personal information, object to certain processing, and request data portability.
Requests can be sent to info@svsaccounting.co.uk.
Individuals also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

Where we rely on your consent to use your information, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it. To withdraw consent or use any of these rights, contact us using the details in the Who We Are section.

9. Cookies and Website Analytics
Our website may use essential cookies and, where enabled, analytics, advertising or other optional technologies.
Where legally required, we will obtain consent before setting non-essential cookies or using similar tracking technologies. Additional information about active technologies and user choices will be provided through the relevant cookie information and consent controls.

10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements or data processing practices. The latest version will be made available on this website.

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Last updated: 31 October 2026